What Prompted This Training?
C-Care management noted a growing trend of stress-related challenges among both clinical and administrative staff. The culprits: demanding workloads, tight schedules, and work-life imbalance. Recognizing the risk this posed to both employee health and operational efficiency, the organization sought support from Innerspark to empower their team.
Training Objectives
- Identify early signs of work-related stress
- Learn practical tools for stress management (e.g., breathing, mindfulness, time management)
- Understand where and how to seek mental health support
- Foster a healthier and more empathetic workplace culture
What Was Covered
The 2-hour session explored:
- The psychological and physical impacts of chronic stress
- Common stressors in healthcare environments
- Using self-check-in tools for early detection
- Effective coping strategies, including creative outlets like art and exercise
- Accessing support services like EAPs and counseling
Training Format & Engagement
The session was conducted via Microsoft Teams with live Q&A and storytelling. Mr. Thomas from Innerspark shared a powerful personal story about his brother’s work-induced stress that led to rehab. The openness in sharing created a supportive, relatable environment. Participants actively engaged, asking how to handle pressure from supervisors and workplace conflicts.
Assessment & Feedback
Participants were invited to complete a post-session feedback form. Though responses were limited to eight detailed submissions, all reflected a strong emotional response to the training. Staff requested:
- Targeted sessions for doctors and specialists
- Training for managers on how to support teams under pressure
- Physical sessions at C-Care sites
- Confidential counseling services
Outcomes
- Staff reported the session was “therapeutic” and validating
- Many thanked Innerspark for addressing unspoken workplace pain
- C-Care’s team showed interest in building long-term mental health support frameworks
Recommendations & Next Steps
- On-Site Training: Implement face-to-face workshops across C-Care facilities
- Counseling Support: Offer confidential 1-on-1 mental health counseling
- Manager Training: Equip supervisors with mental health literacy and support tools
- Specialist Sessions: Customize burnout-prevention workshops for doctors and rotating medical teams
This session marked more than a training—it was a starting point for a mental health movement within C-Care. The overwhelming engagement and feedback demonstrate that staff are ready to prioritize emotional well-being. Innerspark remains committed to walking alongside C-Care in building a healthier, more resilient workforce.